Contact
Get in touch.
One inbox, read by a real person. Here’s what to send and roughly when to expect a reply.
Email info@pwwritings.com. There’s no contact form — the email is the contact form. PW reads it personally; replies usually go out within a few days, longer if a book is close to release.
What we’re happy to hear about
- Problems with your account or a purchase — charges that look wrong, a book that won’t open, an email you can’t verify, a refund question. Mention the email on your account and a rough date and we can usually sort it.
- Bugs, broken pages, accessibility issues. If something on the site is unreadable, unusable with a screen reader, or just not working, please say so. Include the page URL and the browser or device if you can — even a rough description helps.
- Reader feedback on the books themselves. What worked, what didn’t, what made you stop reading. This is genuinely useful, especially the part where you stopped. We don’t publish reader feedback or use it as testimonials without explicit permission.
- Interest in the First Readers program. A short note about what you read and why you’d be a useful first reader is better than a CV. Admission is by invitation; we don’t maintain a public waitlist, but we do keep notes on people who’ve reached out.
- Press, interviews, podcasts. Yes — include the outlet, the angle, and your deadline.
What we don’t reply to
- SEO, link-building, or guest-post pitches. Not a fit; please save us both the time.
- Cold sales for AI tooling, marketing services, or audience-growth schemes. Same.
- Generic “we’d love to collaborate” outreach with no specifics. If you’ve actually read something here, we’d love to hear what — that makes the difference between a real note and a template.
Reporting something serious
If you’ve found a security issue, a privacy concern, or content on the site that shouldn’t be there (a book’s content notes are wrong, something feels off about another reader’s account, anything along those lines), email the same address and put “urgent” in the subject. Those get triaged first.
For copyright questions, terms-of-service questions, or anything legal-adjacent, see the Terms and Privacy pages first — most of the common questions are answered there. If yours isn’t, write in and we’ll work through it.
One thing we can’t do
We can’t accept unsolicited manuscripts or fiction submissions. PW Writings publishes one author. If you write literary fiction in a similar vein, that’s wonderful — but we’re not the right home for it, and we don’t want to read your draft without being able to do anything useful with it. There are better places to send your work.